Process
Areas
(staged)

Level 2  
 CM 
 MA 
 PPQA 
 REQM
 
 SAM  
 SD  
 WMC 
 WP
Level 3  
 
CAM 
 DAR 
 IRP 
 IWM 
 OPD 
 OPF 
 OT 
 RSKM 
 SCON 
 SSD 
 SST 
 STSM
Level 4
 
OPP 
 QWM
Level 5  
 CAR
 OPM 
      4. Process Areas
          4.12. Organizational Training
 SG 2 Provide Training 
Process AreaOT
Level3
GoalSG 2

Training for individuals to perform their roles effectively is provided.

When selecting people to be trained, the following should be considered:

·         Background of the target population of training participants

·         Prerequisite background to receive training

·         Skills and abilities needed by people to perform their roles

·         Need for cross-discipline training for all disciplines, including project or service management

·         Need for managers to have training in appropriate organizational processes

·         Need for training in basic principles of all appropriate disciplines or services to support staff in quality management, configuration management, and other related support functions

·         Need to provide competency development for critical functional areas

·         Need to maintain competencies and qualifications of staff to operate and maintain work environments common to multiple work activities




Process
Areas
(continuous)


Process
management
 OPD 
 
OPF 
 OPM
 OPP   
 
OT  
Project and work  
management 
 
CAM 
 IWM 
 QWM 
 REQM 
 RSKM 
 SAM 
 SCON 
 WMC 
 WP
Service establishment and delivery  
 IRP 
 SD
  
 SSD  
 SST  
 STSM 
Support 
 CAR 
 
CM 
 DAR 
 MA
 
PPQA