Process
Areas
(staged)

Level 2  
 CM 
 MA 
 PPQA 
 REQM
 
 SAM  
 SD  
 WMC 
 WP
Level 3  
 
CAM 
 DAR 
 IRP 
 IWM 
 OPD 
 OPF 
 OT 
 RSKM 
 SCON 
 SSD 
 SST 
 STSM
Level 4
 
OPP 
 QWM
Level 5  
 CAR
 OPM 
      4. Process Areas
          4.10. Organizational Performance Management
 SG 3 Deploy Improvements 
Process AreaOPM
Level5
GoalSG 3

Measurable improvements to the organization’s processes and technologies are deployed and evaluated using statistical and other quantitative techniques.

Once improvements are selected for deployment, a plan for deployment is created and executed. The deployment of improvements is managed and the effects of the improvements are measured and evaluated as to how well they contribute to meeting quality and process performance objectives.

If the deployed improvement involves significant changes to a service system, then the deployment will probably include practices required for Service System Transition.

Refer to the Service System Transition process area for more information about deploying service system components.




Process
Areas
(continuous)


Process
management
 OPD 
 
OPF 
 OPM
 OPP   
 
OT  
Project and work  
management 
 
CAM 
 IWM 
 QWM 
 REQM 
 RSKM 
 SAM 
 SCON 
 WMC 
 WP
Service establishment and delivery  
 IRP 
 SD
  
 SSD  
 SST  
 STSM 
Support 
 CAR 
 
CM 
 DAR 
 MA
 
PPQA