Analyze process performance data to determine the organization’s ability to meet identified business objectives.

The data that result from applying the process performance measures, which are defined using Organizational Process Performance processes, are analyzed to create process performance baselines that help in understanding the current capability of the organization. Comparing process performance baselines to quality and process performance objectives helps the organization to determine its ability to meet business objectives. This data typically are collected from work group or project level process performance data to enable organizational analysis.

Example Work Products

1.    Analysis of current capability vs. business objectives

2.    Process performance shortfalls

3.    Risks associated with meeting business objectives

Subpractices

1.    Periodically compare quality and process performance objectives to current process performance baselines to evaluate the ability of the organization to meet its business objectives.

For example, if cycle time is a critical business need, many different cycle time measures may be collected by the organization. Overall cycle time performance data should be compared to the business objectives to understand if expected performance will satisfy business objectives.

2.    Identify shortfalls where the actual process performance is not satisfying the business objectives.

3.    Identify and analyze risks associated with not meeting business objectives.

4.    Report results of the process performance and risk analyses to organizational leadership.