Process
Areas
(staged)

Level 2  
 CM 
 MA 
 PPQA 
 REQM
 
 SAM  
 SD  
 WMC 
 WP
Level 3  
 
CAM 
 DAR 
 IRP 
 IWM 
 OPD 
 OPF 
 OT 
 RSKM 
 SCON 
 SSD 
 SST 
 STSM
Level 4
 
OPP 
 QWM
Level 5  
 CAR
 OPM 
      4. Process Areas
          4.23. Work Monitoring and Control
              SG 1 Monitor the Work Against the Plan
 SP 1.7 Conduct Milestone Reviews 
Process AreaWMC
Level2
GoalSG 1
PracticeSP 1.7

Review accomplishments and results at selected milestones.

Refer to the Establish the Budget and Schedule specific practice in the Work Planning process area for more information about identifying major milestones.

Milestones are pre-planned events or points in time at which a thorough review of status is conducted to understand how well stakeholder requirements are being met. (If the work includes a developmental milestone, then the review is conducted to ensure that the assumptions and requirements associated with that milestone are being met.) Milestones can be associated with the overall work or a particular service type or instance. Milestones can thus be event based or calendar based.

Milestone reviews are planned during work planning and are typically formal reviews.

Progress reviews and milestone reviews need not be held separately. A single review can address the intent of both. For example, a single pre-planned review can evaluate progress, issues, and performance up through a planned time period (or milestone) against the plan’s expectations.

Depending on the work, “startup” and “close-out” could be phases covered by milestone reviews.

Example Work Products

1.    Documented milestone review results

Subpractices

1.    Conduct milestone reviews with relevant stakeholders at meaningful points in the work schedule, such as the completion of selected phases.

Managers, staff, customers, end users, suppliers, and other relevant stakeholders are included in milestone reviews as appropriate.

2.    Review commitments, the plan, status, and risks of the work.

3.    Identify and document significant issues and their impacts.

4.    Document results of the review, action items, and decisions.

5.    Track action items to closure.



Process
Areas
(continuous)


Process
management
 OPD 
 
OPF 
 OPM
 OPP   
 
OT  
Project and work  
management 
 
CAM 
 IWM 
 QWM 
 REQM 
 RSKM 
 SAM 
 SCON 
 WMC 
 WP
Service establishment and delivery  
 IRP 
 SD
  
 SSD  
 SST  
 STSM 
Support 
 CAR 
 
CM 
 DAR 
 MA
 
PPQA