Process
Areas
(staged)

Level 2
 
REQM
 PP
 PMC
 SAM
 MA
 PPQA
 CM
Level 3
 
RD
 TS
 PI
 VER 
 VAL 
 OPF
 OPD
 OT
 IPM
 RSKM
 DAR
Level 4
 
OPP
 QPM
Level 5 
 
OPM 
 CAR

      5. Process Areas
          5.5. Measurement and Analysis
              SG 2 Provide Measurement Results
 SP 2.4 Communicate Results 
Process AreaMA
Level2
GoalSG 2
PracticeSP 2.4

Communicate results of measurement and analysis activities to all relevant stakeholders.

The results of the measurement and analysis process are communicated to relevant stakeholders in a timely and usable fashion to support decision making and assist in taking corrective action.

Relevant stakeholders include intended end users, sponsors, data analysts, and data providers.

Example Work Products

1.    Delivered reports and related analysis results

2.    Contextual information or guidance to help interpret analysis results

Subpractices

1.    Keep relevant stakeholders informed of measurement results in a timely manner.

To the extent possible and as part of the normal way they do business, users of measurement results are kept personally involved in setting objectives and deciding on plans of action for measurement and analysis. Users are regularly kept informed of progress and interim results.

Refer to the Project Monitoring and Control process area for more information about conducting progress reviews.

2.    Assist relevant stakeholders in understanding results.

Results are communicated in a clear and concise manner appropriate to relevant stakeholders. Results are understandable, easily interpretable, and clearly tied to identified information needs and objectives.

The data analyzed are often not self evident to practitioners who are not measurement experts. The communication of results should be clear about the following:

·       How and why base and derived measures were specified

·       How data were obtained

·       How to interpret results based on the data analysis methods used

·       How results address information needs

Examples of actions taken to help others to understand results include the following:

·       Discussing the results with relevant stakeholders

·       Providing background and explanation in a document

·       Briefing users on results

·       Providing training on the appropriate use and understanding of measurement results




Process
Areas
(continuous)


Process
management  
 
OPF
 OPD
 OT  
 
OPP  
 OPM

Project
management
 
PP
 PMC 
 REQM 
 
SAM  
 
IPM
 RSKM
 
QPM

Engineering
 
RD 
 TS
 PI
 VER 
 VAL
Support
 
CM
 PPQA
 MA
 
DAR
 CAR