Process
Areas
(staged)

Level 2
 
REQM
 PP
 PMC
 SAM
 MA
 PPQA
 CM
Level 3
 
RD
 TS
 PI
 VER 
 VAL 
 OPF
 OPD
 OT
 IPM
 RSKM
 DAR
Level 4
 
OPP
 QPM
Level 5 
 
OPM 
 CAR

      6. Appendices
 6.1. Appendix A: References 

Ahern 2005

Ahern, Dennis M.; Armstrong, Jim; Clouse, Aaron; Ferguson, Jack R.; Hayes, Will; & Nidiffer, Kenneth E. CMMI SCAMPI Distilled: Appraisals for Process Improvement. Boston, MA: Addison-Wesley, 2005.

Ahern 2008

Ahern, Dennis M.; Clouse, Aaron; & Turner, Richard. CMMI Distilled: A Practical Introduction to Integrated Process Improvement, 3rd Edition. Boston: Addison-Wesley, 2008.

Beck 2001

Beck, Kent et. al. Manifesto for Agile Software Development. 2001. http://agilemanifesto.org/.

Chrissis 2011

Chrissis, Mary Beth; Konrad, Mike; & Shrum, Sandy. CMMI: Guidelines for Process Integration and Product Improvement, 3rd Edition. Boston: Addison-Wesley, 2011.

Crosby 1979

Crosby, Philip B. Quality Is Free: The Art of Making Quality Certain. New York: McGraw-Hill, 1979.

Curtis 2009

Curtis, Bill; Hefley, William E.; & Miller, Sally A. The People CMM: A Framework for Human Capital Management, 2nd Edition. Boston, MA: Addison-Wesley, 2009.

Deming 1986

Deming, W. Edwards. Out of the Crisis. Cambridge, MA: MIT Center for Advanced Engineering, 1986.

DoD 1996

Department of Defense. DoD Guide to Integrated Product and Process Development (Version 1.0). Washington, DC: Office of the Under Secretary of Defense (Acquisition and Technology), February 5, 1996.
https://www.acquisition.gov/sevensteps/library/dod-guide-to-integrated.pdf.

Dymond 2005

Dymond, Kenneth M. A Guide to the CMMI: Interpreting the Capability Maturity Model Integration, 2nd Edition. Annapolis, MD: Process Transition International Inc., 2005.

EIA 2002a

Electronic Industries Alliance. Systems Engineering Capability Model (EIA/IS-731.1). Washington, DC, 2002.

EIA 2002b

Government Electronics and Information Technology Alliance. Earned Value Management Systems (ANSI/EIA-748). New York, NY, 2002.
http://webstore.ansi.org/RecordDetail.aspx?sku=ANSI%2FEIA-748-B.

EIA 2003

Electronic Industries Alliance. EIA Interim Standard: Systems Engineering (EIA/IS-632). Washington, DC, 2003.

Forrester 2011

Forrester, Eileen; Buteau, Brandon; & Shrum, Sandy. CMMI for Services: Guidelines for Superior Service, 2nd Edition. Boston: Addison-Wesley, 2011.

Gallagher 2011

Gallagher, Brian; Phillips, Mike; Richter, Karen; & Shrum, Sandy. CMMI-ACQ: Guidelines for Improving the Acquisition of Products and Services, 2nd Edition. Boston: Addison-Wesley, 2011.

GEIA 2004

Government Electronic Industries Alliance. Data Management (GEIA-859). Washington, DC, 2004.
http://webstore.ansi.org/RecordDetail.aspx?sku=ANSI%2FGEIA+859-2009.

Gibson 2006

Gibson, Diane L.; Goldenson, Dennis R. & Kost, Keith. Performance Results of CMMI-Based Process Improvement. (CMU/SEI-2006-TR-004, ESC-TR-2006-004). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon® University, August 2006.
http://www.sei.cmu.edu/library/abstracts/reports/06tr004.cfm.

Glazer 2008

Glazer, Hillel; Dalton, Jeff; Anderson, David; Konrad, Mike; & Shrum, Sandy. CMMI or Agile: Why Not Embrace Both! (CMU/SEI-2008-TN-003). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University, November 2008.
http://www.sei.cmu.edu/library/abstracts/reports/08tn003.cfm.

Humphrey 1989

Humphrey, Watts S. Managing the Software Process. Reading, MA: Addison-Wesley, 1989.

IEEE 1991

Institute of Electrical and Electronics Engineers. IEEE Standard Computer Dictionary: A Compilation of IEEE Standard Computer Glossaries. New York: IEEE, 1991.

ISO 2005a

International Organization for Standardization. ISO 9000: International Standard. 2005.
http://www.iso.org/iso/iso_catalogue/catalogue_tc/catalogue_detail.htm?csnumber=42180.

ISO 2005b

International Organization for Standardization and International Electrotechnical Commission. ISO/IEC 20000-1 Information Technology – Service Management, Part 1: Specification; ISO/IEC 20000-2 Information Technology – Service Management, Part 2: Code of Practice, 2005.
http://www.iso.org/iso/iso_catalogue/catalogue_tc/catalogue_tc_browse.htm?commid=45086.

ISO 2006a

International Organization for Standardization and International Electrotechnical Commission. ISO/IEC 15504 Information Technology—Process Assessment Part 1: Concepts and Vocabulary, Part 2: Performing an Assessment, Part 3: Guidance on Performing an Assessment, Part 4: Guidance on Use for Process Improvement and Process Capability Determination, Part 5: An Exemplar Process Assessment Model, 2003-2006. http://www.iso.org/iso/iso_catalogue/catalogue_tc/catalogue_tc_browse.htm?commid=45086.

ISO 2006b

International Organization for Standardization and International Electrotechnical Commission. ISO/IEC 14764 Software Engineering – Software Life Cycle Processes – Maintenance, 2006. http://www.iso.org/iso/iso_catalogue/catalogue_tc/catalogue_tc_browse.htm?commid=45086.

ISO 2007

International Organization for Standardization and International Electrotechnical Commission. ISO/IEC 15939 Systems and Software Engineering—Measurement Process, 2007.
http://www.iso.org/iso/iso_catalogue/catalogue_tc/catalogue_tc_browse.htm?commid=45086.

ISO 2008a

International Organization for Standardization and International Electrotechnical Commission. ISO/IEC 12207 Systems and Software Engineering—Software Life Cycle Processes, 2008.
http://www.iso.org/iso/iso_catalogue/catalogue_tc/catalogue_tc_browse.htm?commid=45086.

ISO 2008b

International Organization for Standardization and International Electrotechnical Commission. ISO/IEC 15288 Systems and Software Engineering—System Life Cycle Processes, 2008.
http://www.iso.org/iso/iso_catalogue/catalogue_tc/catalogue_tc_browse.htm?commid=45086.

ISO 2008c

International Organization for Standardization. ISO 9001, Quality Management Systems—Requirements, 2008.
http://www.iso.org/iso/iso_catalogue/catalogue_tc/catalogue_tc_browse.htm?commid=53896.

IT Governance 2005

IT Governance Institute. CobiT 4.0. Rolling Meadows, IL: IT Governance Institute, 2005.
http://www.isaca.org/Content/NavigationMenu/Members_and_Leaders/COBIT6/Obtain_COBIT/Obtain_COBIT.htm.

Juran 1988

Juran, Joseph M. Juran on Planning for Quality. New York: Macmillan, 1988.

McFeeley 1996

McFeeley, Robert. IDEAL: A User’s Guide for Software Process Improvement (CMU/SEI-96-HB-001, ADA305472). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University, February 1996.
http://www.sei.cmu.edu/library/abstracts/reports/96hb001.cfm.

McGarry 2001

McGarry, John; Card, David; Jones, Cheryl; Layman, Beth; Clark, Elizabeth; Dean, Joseph; & Hall, Fred. Practical Software Measurement: Objective Information for Decision Makers. Boston: Addison-Wesley, 2001.

Office of Government Commerce 2007a

Office of Government Commerce. ITIL: Continual Service Improvement. London, UK: Office of Government Commerce, 2007.

Office of Government Commerce 2007b

Office of Government Commerce. ITIL: Service Design. London, UK: Office of Government Commerce, 2007.

Office of Government Commerce 2007c

Office of Government Commerce. ITIL: Service Operation. London, UK: Office of Government Commerce, 2007.

Office of Government Commerce 2007d

Office of Government Commerce. ITIL: Service Strategy. London, UK: Office of Government Commerce, 2007.

Office of Government Commerce 2007e

Office of Government Commerce. ITIL: Service Transition. London, UK: Office of Government Commerce, 2007.

SEI 1995

Software Engineering Institute. The Capability Maturity Model: Guidelines for Improving the Software Process. Reading, MA: Addison-Wesley, 1995.

SEI 2002

Software Engineering Institute. Software Acquisition Capability Maturity Model (SA-CMM) Version 1.03 (CMU/SEI-2002-TR-010, ESC-TR-2002-010). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University, March 2002.
http://www.sei.cmu.edu/publications/documents/02.reports/02tr010.html.

SEI 2006

CMMI Product Team. CMMI for Development, Version 1.2 (CMU/SEI-2006-TR-008, ADA455858). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University, August 2006. http://www.sei.cmu.edu/library/abstracts/reports/06tr008.cfm.

SEI 2010a

CMMI Product Team. CMMI for Services, Version 1.3 (CMU/SEI-2010-TR-034). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University, November 2010. http://www.sei.cmu.edu/library/abstracts/reports/10tr034.cfm.

SEI 2010b

CMMI Product Team. CMMI for Acquisition, Version 1.3 (CMU/SEI-2010-TR-032). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University, November 2010. http://www.sei.cmu.edu/library/abstracts/reports/10tr032.cfm.

SEI 2010c

Caralli, Richard; Allen, Julia; Curtis, Pamela; White, David; and Young, Lisa. CERT® Resilience Management Model, Version 1.0 (CMU/SEI-2010-TR-012). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University, May 2010. http://www.sei.cmu.edu/library/abstracts/reports/10tr012.cfm.

SEI 2011a

SCAMPI Upgrade Team. Standard CMMI Appraisal Method for Process Improvement (SCAMPI) A, Version 1.3: Method Definition Document (CMU/SEI-2011-HB-001). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University, expected January 2011. http://www.sei.cmu.edu/library/abstracts/reports/11hb001.cfm.

SEI 2011b

SCAMPI Upgrade Team. Appraisal Requirements for CMMI, Version 1.2 (ARC, V1.3) (CMU/SEI-2011-TR-001). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University, expected January 2011. http://www.sei.cmu.edu/library/abstracts/reports/11tr0101.cfm.

Shewhart 1931

Shewhart, Walter A. Economic Control of Quality of Manufactured Product. New York: Van Nostrand, 1931.



Process
Areas
(continuous)


Process
management  
 
OPF
 OPD
 OT  
 
OPP  
 OPM

Project
management
 
PP
 PMC 
 REQM 
 
SAM  
 
IPM
 RSKM
 
QPM

Engineering
 
RD 
 TS
 PI
 VER 
 VAL
Support
 
CM
 PPQA
 MA
 
DAR
 CAR