Process
Areas
(staged)

Level 2
 
REQM
 PP
 PMC
 SAM
 MA
 PPQA
 CM
Level 3
 
RD
 TS
 PI
 VER 
 VAL 
 OPF
 OPD
 OT
 IPM
 RSKM
 DAR
Level 4
 
OPP
 QPM
Level 5 
 
OPM 
 CAR

      5. Process Areas
          5.1. Causal Analysis and Resolution
              SG 2 Address Causes of Selected Outcomes
 SP 2.2 Evaluate the Effect of Implemented Actions 
Process AreaCAR
Level5
GoalSG 2
PracticeSP 2.2

Evaluate the effect of implemented actions on process performance.

Refer to the Quantitative Project Management process area for more information about selecting measures and analytic techniques.

Once the changed process is deployed across the project, the effect of changes is evaluated to verify that the process change has improved process performance.

Example Work Products

1.    Analysis of process performance and change in process performance

Subpractices

1.    Measure and analyze the change in process performance of the project’s affected processes or subprocesses.

This subpractice determines whether the selected change has positively influenced process performance and by how much.

An example of a change in the process performance of the project’s defined design process would be a change in the predicted ability of the design to meet the quality and process performance objectives.

Another example would be a change in the defect density of the design documentation, as statistically measured through peer reviews before and after the improvement has been made. On a statistical process control chart, this change in process performance would be represented by an improvement in the mean, a reduction in variation, or both.

 

Statistical and other quantitative techniques (e.g., hypothesis testing) can be used to compare the before and after baselines to assess the statistical significance of the change.

2.    Determine the impact of the change on achieving the project’s quality and process performance objectives.

This subpractice determines whether the selected change has positively influenced the ability of the project to meet its quality and process performance objectives by understanding how changes in the process performance data have affected the objectives. Process performance models can aid in the evaluation through prediction of impacts and return on investment.

3.    Determine and document appropriate actions if the process or subprocess improvements did not result in expected project benefits.




Process
Areas
(continuous)


Process
management  
 
OPF
 OPD
 OT  
 
OPP  
 OPM

Project
management
 
PP
 PMC 
 REQM 
 
SAM  
 
IPM
 RSKM
 
QPM

Engineering
 
RD 
 TS
 PI
 VER 
 VAL
Support
 
CM
 PPQA
 MA
 
DAR
 CAR