Process
Areas
(staged)

Level 2
 
REQM
 PP
 PMC
 SAM
 MA
 PPQA
 CM
Level 3
 
RD
 TS
 PI
 VER 
 VAL 
 OPF
 OPD
 OT
 IPM
 RSKM
 DAR
Level 4
 
OPP
 QPM
Level 5 
 
OPM 
 CAR

      5. Process Areas
          5.1. Causal Analysis and Resolution
              SG 2 Address Causes of Selected Outcomes
 SP 2.1 Implement Action Proposals 
Process AreaCAR
Level5
GoalSG 2
PracticeSP 2.1

Implement selected action proposals developed in causal analysis.

Action proposals describe tasks necessary to address root causes of analyzed outcomes to prevent or reduce the occurrence or recurrence of negative outcomes, or incorporate realized successes. Action plans are developed and implemented for selected action proposals. Only changes that prove to be of value should be considered for broad implementation.

Example Work Products

1.    Action proposals selected for implementation

2.    Action plans

Subpractices

1.    Analyze action proposals and determine their priorities.

Criteria for prioritizing action proposals include the following:

·       Implications of not addressing the outcome

·       Cost to implement process improvements to address the outcome

·       Expected impact on quality

 

Process performance models can be used to help identify interactions among multiple action proposals.

2.    Select action proposals to be implemented.

Refer to the Decision Analysis and Resolution process area for more information about analyzing possible decisions using a formal evaluation process that evaluates identified alternatives against established criteria.

3.    Create action plans for implementing the selected action proposals.

Examples of information provided in an action plan include the following:

·       Person responsible for implementation

·       Detailed description of the improvement

·       Description of the affected areas

·       People who are to be kept informed of status

·       Schedule

·       Cost expended

·       Next date that status will be reviewed

·       Rationale for key decisions

·       Description of implementation actions

 

4.    Implement action plans.

To implement action plans, the following tasks should be performed:

·       Make assignments.

·       Coordinate the people doing the work.

·       Review the results.

·       Track action items to closure.

Experiments may be conducted for particularly complex changes.

Examples of experiments include the following:

·       Using a temporarily modified process

·       Using a new tool

 

Actions may be assigned to members of the causal analysis team, members of the project team, or other members of the organization.

5.    Look for similar causes that may exist in other processes and work products and take action as appropriate.



Process
Areas
(continuous)


Process
management  
 
OPF
 OPD
 OT  
 
OPP  
 OPM

Project
management
 
PP
 PMC 
 REQM 
 
SAM  
 
IPM
 RSKM
 
QPM

Engineering
 
RD 
 TS
 PI
 VER 
 VAL
Support
 
CM
 PPQA
 MA
 
DAR
 CAR