Process
Areas
(staged)

Level 2
 
REQM
 PP
 PMC
 SAM
 MA
 PPQA
 CM
Level 3
 
RD
 TS
 PI
 VER 
 VAL 
 OPF
 OPD
 OT
 IPM
 RSKM
 DAR
Level 4
 
OPP
 QPM
Level 5 
 
OPM 
 CAR

 GG 3.2 Collect Process Related Experiences 
GoalGG 3
PracticeGP 3.2

Collect process related experiences derived from planning and performing the process to support the future use and improvement of the organization’s processes and process assets.

The purpose of this generic practice is to collect process related experiences, including information and artifacts derived from planning and performing the process. Examples of process related experiences include work products, measures, measurement results, lessons learned, and process improvement suggestions. The information and artifacts are collected so that they can be included in the organizational process assets and made available to those who are (or who will be) planning and performing the same or similar processes. The information and artifacts are stored in the organization’s measurement repository and the organization’s process asset library.

Examples of relevant information include the effort expended for the various activities, defects injected or removed in a particular activity, and lessons learned.

 

Refer to the Integrated Project Management process area for more information about contributing to organizational process assets.

Refer to the Organizational Process Definition process area for more information about establishing organizational process assets.

Subpractices

1.    Store process and product measures in the organization’s measurement repository.

The process and product measures are primarily those measures that are defined in the common set of measures for the organization’s set of standard processes.

2.    Submit documentation for inclusion in the organization’s process asset library.

3.    Document lessons learned from the process for inclusion in the organization’s process asset library.

4.    Propose improvements to the organizational process assets.

CAR Elaboration

Examples of process related experiences include the following:

· Action proposals

· Number of action plans that are open and for how long

· Action plan status reports

 

CM Elaboration

Examples of process related experiences include the following:

· Trends in the status of configuration items

· Configuration audit results

· Change request aging reports

 

DAR Elaboration

Examples process related experiences include the following:

· Number of alternatives considered

· Evaluation results

· Recommended solutions to address significant issues

 

IPM Elaboration

Examples of process related experiences include the following:

· Project’s defined process

· Number of tailoring options exercised by the project to create its defined process

· Interface coordination issue trends (i.e., number identified, number closed)

· Number of times the process asset library is accessed for assets related to project planning by project members

· Records of expenses related to holding face-to-face meetings versus holding meetings using collaborative equipment such as teleconferencing and videoconferencing

· Project shared vision

· Team charters

 

MA Elaboration

Examples of process related experiences include the following:

· Data currency status

· Results of data integrity tests

· Data analysis reports

 

OPD Elaboration

Examples of process related experiences include the following:

· Submission of lessons learned to the organization's process asset library

· Submission of measurement data to the organization's measurement repository

· Status of the change requests submitted to modify the organization's standard process

· Record of non-standard tailoring requests

 

OPF Elaboration

Examples of process related experiences include the following:

· Criteria used to prioritize candidate process improvements

· Appraisal findings that address strengths and weaknesses of the organization's processes

· Status of improvement activities against the schedule

· Records of tailoring the organization’s set of standard processes and implementing them on identified projects

 

OPM Elaboration

Examples of process related experiences include the following:

· Lessons learned captured from analysis of process performance data compared to business objectives

· Documented measures of the costs and benefits resulting from implementing and deploying improvements

· Report of a comparison of similar development processes to identify the potential for improving efficiency

 

OPP Elaboration

Examples of process related experiences include the following:

· Process performance baselines

· Percentage of measurement data that is rejected because of inconsistencies with the process performance measurement definitions

 

OT Elaboration

Examples of process related experiences include the following:

· Results of training effectiveness surveys

· Training program performance assessment results

· Course evaluations

· Training requirements from an advisory group

 

PI Elaboration

Examples of process related experiences include the following:

· Records of the receipt of product components, exception reports, confirmation of configuration status, and results of readiness checking

· Percentage of total development effort spent in product integration (actual to date plus estimate to complete)

· Defects found in the product and test environment during product integration

· Problem reports resulting from product integration

 

PMC Elaboration

Examples of process related experiences include the following:

· Records of significant deviations

· Criteria for what constitutes a deviation

· Corrective action results

 

PP Elaboration

Examples of process related experiences include the following:

· Project data library structure

· Project attribute estimates

· Risk impacts and probability of occurrence

PPQA Elaboration

Examples of process related experiences include the following:

· Evaluation logs

· Quality trends

· Noncompliance reports

· Status reports of corrective actions

· Cost of quality reports for the project

 

QPM Elaboration

Examples of process related experiences include the following:

· Records of quantitative management data from the project, including results from the periodic review of the process performance of the subprocesses selected for management against established interim objectives of the project

· Suggested improvements to process performance models

                       

RD Elaboration

Examples of process related experiences include the following:

· List of the requirements for a product that are found to be ambiguous

· Number of requirements introduced at each phase of the project lifecycle

· Lessons learned from the requirements allocation process

 

REQM Elaboration

Examples of process related experiences include the following:

· Requirements traceability matrix

· Number of unfunded requirements changes after baselining

· Lessons learned in resolving ambiguous requirements

 

RSKM Elaboration

Examples of process related experiences include the following:

· Risk parameters

· Risk categories

· Risk status reports

 

SAM Elaboration

Examples of process related experiences include the following:

· Results of supplier reviews

· Trade studies used to select suppliers

· Revision history of supplier agreements

· Supplier performance reports

 

TS Elaboration

Examples of process related experiences include the following:

· Results of the make, buy, or reuse analysis

· Design defect density

· Results of applying new methods and tools

 

VAL Elaboration

Examples of process related experiences include the following:

· Product component prototype

· Percentage of time the validation environment is available

· Number of product defects found through validation per development phase

· Validation analysis report

 

VER Elaboration

Examples of process related experiences include the following:

· Peer review records that include conduct time and average preparation time

· Number of product defects found through verification per development phase

· Verification and analysis report



Process
Areas
(continuous)


Process
management  
 
OPF
 OPD
 OT  
 
OPP  
 OPM

Project
management
 
PP
 PMC 
 REQM 
 
SAM  
 
IPM
 RSKM
 
QPM

Engineering
 
RD 
 TS
 PI
 VER 
 VAL
Support
 
CM
 PPQA
 MA
 
DAR
 CAR