Process
Areas
(staged)

Level 2  
 AM 
 ARD
 CM
 MA 
 PP
 PMC 
 PPQA 
 REQM 
 SSAD
Level 3 
 ATM
 AVAL
 AVER
 DAR
 IPM 
 OPD 
 
OPF 
 OT 
 RSKM
Level 4
 
OPP
 QPM
Level 5 
 
OPM 
 CAR

      5. Appendices
          5.4. Appendix D: Glossary
 service system consumable 

A service system component that ceases to be available or becomes permanently changed by its use during the delivery of a service.
Fuel, office supplies, and disposable containers are examples of commonly used consumables. Particular types of services can have their own specialized consumables (e.g., a health care service may require medications or blood supplies).
People are not consumables, but their labor time is a consumable.



Process
Areas
(continuous)


Process
management   
 OPD
 OPF 
 OT  
 
OPP  
 OPM
Project
management  
 AM
 IPM
 
PP
 PMC 
 REQM
 
RSKM
 QPM
 SSAD
Acquisition Engineering 
 ARD

 ATM
 
 AVAL
 AVER

  
Support 
 CAR 
 
CM 
 DAR 
 MA
 
PPQA