Ensure that the supplier agreement is satisfied before accepting the acquired product.

This practice involves ensuring that the acquired product meets all requirements and that customers concur before acceptance of the product. The acquirer ensures that all acceptance criteria have been satisfied and that all discrepancies have been corrected. Requirements for formal deliverable acceptance and how to address non-conforming deliverables are usually defined in the supplier agreement. The acquirer should be prepared to exercise all remedies if the supplier fails to perform.

The acquirer, usually through its authorized supplier agreement administrator, provides the supplier with formal written notice that supplier deliverables have been accepted or rejected.

Typically, an authorized representative of the acquirer assumes ownership of existing identified supplier products or deliverables tendered, or approves services rendered, as partial or complete satisfaction of the supplier agreement.

The acquirer has defined how this product or service will make the transition to operations and support in the transition to operations and support plan. Transition to operations and support activities are monitored by the acquirer.

Refer to the Monitor Transition to Operations and Support specific practice in the Project Monitoring and Control process area for more information about monitoring transition activities.

Refer to the Plan Transition to Operations and Support specific practice in the Project Planning process area for more information about planning for the transition of the accepted product or service.

Example Work Products

1.    Stakeholder approval reports

2.    Discrepancy reports

3.    Product acceptance review report with approval signatures

Example Supplier Deliverables

1.    Work products as defined in the supplier agreement

2.    Services as defined in the supplier agreement

Subpractices

1.    Review the validation results, reports, logs, and issues for the acquired product.

Refer to the Acquisition Validation process area for more information about validating selected products and product components.

2.    Review supplier verification results, reports, logs, and issues for the acquired product.

3.    Confirm that all contractual requirements for the acquired product are satisfied.

This subpractice can include confirming that appropriate license, warranty, ownership, usage, and support or maintenance agreements are in place and all supporting materials are received.

4.    Confirm that all discrepancies have been corrected and all acceptance criteria have been satisfied.

5.    Communicate to relevant stakeholders that the supplier agreement has been satisfied.

The acquirer, usually through its authorized supplier agreement or contract administrator, provides the supplier with formal written notice that the supplier agreement has been satisfied so the supplier can be paid and the supplier agreement closed.

6.    Communicate to relevant stakeholders the product’s readiness for transition to operations and support.