Plan for knowledge and skills needed to perform the project.

Refer to the Organizational Training process area for more information about developing skills and knowledge of people so they can perform their roles effectively and efficiently.

Knowledge delivery to projects involves training project staff and acquiring knowledge from outside sources.

Staffing requirements are dependent on the knowledge and skills available to support the execution of the project.

The acquirer plans for knowledge and skills required by the project team to perform their tasks. Knowledge and skill requirements can be derived from project risk.

Orientation and training in acquirer processes and the domain knowledge required to execute the project are also required. The acquirer also plans for knowledge and skills needed from the supplier.

Planning for needed knowledge and skills includes ensuring that appropriate training is planned for staff involved in receiving, storing, using, and supporting the transitioned product. Also included is ensuring that costs and funding sources to pay for training are available and lead times to obtain the funding are identified.

Example Work Products

1.    Inventory of skill needs

2.    Staffing and new hire plans

3.    Databases (e.g., skills, training)

4.    Training plans

Subpractices

1.    Identify the knowledge and skills needed to perform the project.

2.    Assess the knowledge and skills available.

3.    Select mechanisms for providing needed knowledge and skills.

The choice of in-house training or outsourced training for needed knowledge and skills is determined by the availability of training expertise, the project’s schedule, and business objectives.

4.    Incorporate selected mechanisms into the project plan.