Process
Areas
(staged)

Level 2  
 AM 
 ARD
 CM
 MA 
 PP
 PMC 
 PPQA 
 REQM 
 SSAD
Level 3 
 ATM
 AVAL
 AVER
 DAR
 IPM 
 OPD 
 
OPF 
 OT 
 RSKM
Level 4
 
OPP
 QPM
Level 5 
 
OPM 
 CAR

      4. Process Areas
          4.16. Project Monitoring and Control
              SG 2 Manage Corrective Action to Closure
 SP 2.1 Analyze Issues 
Process AreaPMC
Level2
GoalSG 2
PracticeSP 2.1

Collect and analyze issues and determine corrective actions to address them.

Corrective action is taken for both acquirer deviations and when supplier execution does not align with project planning (e.g., milestones and work product date slippages).

Many issues and corrective actions are the sole responsibility of the acquirer and can include information that should not be shared with the supplier (e.g., source selection sensitive, re-competition, internal staffing).

Example Work Products

1.    List of issues requiring corrective actions

Example Supplier Deliverables

1.    List of supplier issues needing corrective action by the acquirer

Subpractices

1.    Gather issues for analysis.

Issues are collected from reviews and the execution of other processes.

Examples of issues to be gathered include the following:

·       Issues discovered when performing technical reviews, verification, and validation

·       Significant deviations in project planning parameters from estimates in the project plan

·       Commitments (either internal or external) that have not been satisfied

·       Significant changes in risk status

·       Data access, collection, privacy, or security issues

·       Stakeholder representation or involvement issues

·       Product, tool, or environment transition assumptions (or other customer or supplier commitments) that have not been achieved

 

2.    Analyze issues to determine the need for corrective action.

Refer to the Establish the Budget and Schedule specific practice in the Project Planning process area for more information about corrective action criteria.

Corrective action is required when the issue, if left unresolved, may prevent the project from meeting its objectives.



Process
Areas
(continuous)


Process
management   
 OPD
 OPF 
 OT  
 
OPP  
 OPM
Project
management  
 AM
 IPM
 
PP
 PMC 
 REQM
 
RSKM
 QPM
 SSAD
Acquisition Engineering 
 ARD

 ATM
 
 AVAL
 AVER

  
Support 
 CAR 
 
CM 
 DAR 
 MA
 
PPQA